Principal Duties & Responsibilities 

Operational Leadership 

• Lead all manufacturing and operational activities to achieve production, quality, cost, safety, and service objectives. 

• Ensure optimal utilization of people, assets, materials, and plant capacity. 

• Drive operational excellence, productivity, and continuous improvement initiatives. 

Planning & Supply Chain Management 

• Lead production planning, inventory management, and supply chain coordination. 

• Chair and coordinate the monthly S&OP process to align demand, supply, inventory, and capacity plans. 

• Ensure timely availability of raw materials and finished goods to meet customer requirements. 

Engineering, Quality & HSE 

• Ensure equipment reliability through effective maintenance programs. 

• Drive compliance with quality, regulatory, and safety requirements. 

• Promote a culture of zero harm, continuous improvement, and operational discipline. 

Performance Management & Governance 

• Lead the daily Operations Review Meeting to monitor production performance, safety, quality, maintenance, inventory availability, customer service levels, and operational risks. 

• Chair weekly Operations Performance Review Meetings to assess KPI performance, address bottlenecks, and drive cross-functional accountability. 

• Facilitate weekly Demand & Supply Review meetings to align customer demand, inventory levels, production plans, procurement activities, and capacity requirements. 

• Lead the monthly Sales & Operations Planning (S&OP) process to ensure alignment between demand forecasts, production capacity, inventory strategy, procurement plans, and business objectives. 

• Establish and monitor operational KPIs, dashboards, and performance reports. 

• Drive timely closure of actions arising from operational reviews, S&OP meetings, audits, and leadership reviews. 

• Prepare and present operational performance reports and recommendations to the General Manager and Executive Management. 

Cost & Business Performance 

• Manage operational budgets and cost optimization initiatives. 

• Improve efficiency, reduce waste, and enhance asset utilization. 

• Support achievement of plant profitability and overall business objectives. 

Leadership & Stakeholder Management 

• Provide leadership and development for operational teams. 

• Foster collaboration across Operations, Sales, Finance, Procurement, and HR. 

• Build a high-performance culture focused on accountability, execution, and results. 

Facilities & Infrastructure Management 

 

• Ensure the effective management, maintenance, and continuous improvement of plant facilities, utilities, buildings, and infrastructure. 

• Oversee the availability and reliability of critical utilities, including power, water, and waste management systems. 

• Ensure facility complies with quality, safety, environmental, and regulatory requirements. 

• Coordinate facility improvement, refurbishment, and capital infrastructure projects. 

• Maintain a safe, clean, and efficient working environment that supports operational excellence.