The Executive Assistant to the Group Managing Director provides high-level strategic, administrative, and operational support to the GMD across Tenece Group and its subsidiaries. This role functions as a trusted partner to the GMD, enabling effective decision-making, execution of strategic initiatives, governance oversight, and seamless coordination across multiple countries, business units, and external partners.
The role requires exceptional discretion, strong business acumen, cross-border coordination skills, and the ability to manage complex priorities in a fast-paced, executive environment.
1. Executive & Strategic Support
• Act as the primary liaison between the GMD and internal/external stakeholders.
• Support execution of group-wide strategic initiatives and special projects.
• Track strategic priorities, board directives, and management resolutions.
• Prepare briefing notes, executive summaries, and talking points for meetings and engagements.
2. Governance, Board & Management Coordination
• Coordinate Board, GEC, MANCO, QBR, and other executive-level meetings.
• Prepare and circulate agendas, board papers, minutes, and action trackers.
• Track follow-ups, deadlines, and accountability across leadership teams.
• Support governance documentation, statutory records, and compliance processes.
3. Cross-Border & Subsidiary Coordination
• Coordinate activities across subsidiaries in Nigeria, Ghana, Kenya, Uganda, Ethiopia, Côte d’Ivoire, and other regions.
• Serve as a central communication hub between group leadership and country teams.
• Ensure alignment of group strategy, reporting, and timelines across regions.
4. Business Operations & Performance Tracking
• Support performance management processes, including KPIs, dashboards, and management reports.
• Track budgets, forecasts, and high-level financial performance in collaboration with Finance.
• Support deal tracking, pipeline reviews, renewals, and annuity business monitoring.
• Coordinate documentation for audits, renewals, contracts, and vendor engagements.
5. Stakeholder & Partner Management
• Interface with OEMs, strategic partners, consultants, and advisors.
• Coordinate meetings, presentations, and follow-ups with partners.
• Maintain professional relationships on behalf of the GMD.
6. Service Delivery & Transformation Support
• Support service delivery, ITSM, and Service Desk transformation initiatives.
• Assist with SOP development, organograms, KPI/KRA frameworks, and training roadmaps.
• Monitor execution of operational improvement initiatives.
7. Communication & Information Management
• Manage confidential information with the highest level of discretion.
• Draft, review, and refine executive-level communications and correspondence.
• Ensure clear, timely, and professional communication across stakeholders.
8. Travel, Logistics & Scheduling
• Manage complex calendars, travel itineraries, visas, and logistics for the GMD.
• Coordinate local and international travel arrangements.
• Anticipate scheduling conflicts and proactively manage priorities.
• Bachelor’s degree (Business, Management, Administration, or related field).
• 5–8+ years’ experience in executive support, operations, or project coordination.
• Experience working with senior executives and boards.
• Exposure to multi-country or group structures is a strong advantage.
• Strong proficiency in Microsoft Office and collaboration tools.
Required Skills & Competencies
• Strong executive presence and professional judgment.
• Excellent written and verbal communication skills.
• High attention to detail and strong organizational skills.
• Ability to manage multiple priorities under pressure.
• Strong stakeholder management and interpersonal skills.
• Financial, operational, and business reporting awareness.
• Confidentiality, integrity, and discretion.
Key Success Factors
• Proactive anticipation of the GMD’s needs.
• Ability to connect strategy to execution.
• Strong follow-through and accountability.
• Trusted partner to leadership and teams.
