Services > Service Desk

Service Desk
We understand that information offers companies strategic advantages and it ensures proper mechanisms are in place for the data to be analyzed, produced and distributed seamlessly. We do this by utilizing Information IT infrastructure Library (ITIL) best practices to deliver these services.

Tenece service desk serves as the single point of contact between users and IT Service Management. We handle incidents, requests and provide an interface for other ITIL processes in a timely manner.